Privacy Policy

Who we are

We are Fynory ltd (“we”, “us”, “our”), a company that organises competitions. We are committed to protecting your privacy and processing your personal information in accordance with applicable data protection laws. If you have any questions about this privacy policy, you can contact us at the following address:

Email: info@fynory.com

What is the purpose of this policy?

This policy explains how we collect, use and share your personal information when you use our services, including entering competitions and visiting our website. By using our services, you agree to the terms of this privacy policy. This policy only applies to the information we collect; please check the respective privacy policies of third-party services, such as payment providers, if you provide them with personal information.

Can this policy be modified?

Yes, we may update this policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We encourage you to check this page regularly for any updates. By continuing to use our services after publication of this policy, you agree to be bound by it.

What information do we collect?

Information you provide

Personal information: this includes your name, e-mail address, postal address, telephone number and any other information you provide when you enter competitions or ask questions.

Transaction information: details of your purchases, including contest entries, payment details and delivery information.

Marketing information: information you provide when you sign up for newsletters, promotions or other marketing initiatives.

Automated information

When you use our website, we may collect certain automated information:

ip address: the ip (internet protocol) address used to connect your device to the internet.

Browser and device information: information about your browser, device type, operating system and platform.

Usage data: logs of your interactions with our services, including the pages you visit, the time you spend on those pages, your search queries and your transactions.

Cookies: you will find more details on cookies below.

Information from third parties

We may receive limited personal information about you from :

Payment providers: such as your name, billing address and payment verification details.

Referral information: if someone provides us with your e-mail address as part of a “refer a friend” promotion.

Why do we collect this information?

We collect personal information for the following purposes:

Contract fulfillment: to process your contest entries, send service messages, process payments and award prizes.

To manage and improve our services: this includes tracking website usage and preventing fraud or abuse.

Marketing: with your consent, to send you newsletters and promotional offers.

Sponsorship: if you provide someone else's e-mail address for a “sponsorship” offer, we will only use this address to send the sponsorship message and will delete it within six months.

How long do we keep personal information?

We retain personal information as follows:

Account information: we retain your account information for as long as your account is active or as necessary to provide services to you. You can close your account by contacting us at info@fynory.com.

Transaction information: we may retain transaction details for up to six years for legal, regulatory, tax or dispute resolution purposes.

Marketing information: we retain information for marketing purposes until you choose not to receive such communications.

To whom do we send or make available your personal information?

We may share your personal information with the following third parties:

Service providers: such as delivery companies, payment processors, website hosts and IT service providers.

Law enforcement: to comply with legal obligations, prevent fraud or investigate abuse.

Insurers and professional advisors: in connection with insurance claims or legal disputes.

Potential buyers: in the event of the sale, merger or acquisition of a company, personal information may be transferred to the acquirer as part of the transaction.

Do we send your information outside the european union?

Your personal information is stored within the EU. However, some of our service providers may transfer personal data to countries outside the eu, such as the united states. These transfers are protected by mechanisms such as the EU-US Privacy Shield or standard contractual clauses to ensure adequate protection of your data. The service providers likely to transfer data are as follows:

Google (analytics): for website analysis.

Meta (advertising): for targeted advertising.

Mailchimp and mandrill (e-mail delivery): for sending marketing e-mails.

What about cookies?

We and our third-party service providers use cookies and other tracking technologies to enhance your experience on our website. A cookie is a small file placed on your device's browser to collect information about how you interact with our website.

Types of cookies we use

Session cookies: temporary cookies that are deleted when you close your browser.
Persistent cookies: cookies that remain on your device for a specified period or until they are manually deleted.

Common cookies

‍Analyticscookies: they track user activity on our website to help us improve functionality and user experience. (for example, google analytics)
Advertising cookies: used to personalize ads and measure their effectiveness. (for example, facebook and google ads)
Payment provider cookies: used by payment organizations to guarantee transaction security. (for example, paypal).

Managing cookies

You can manage cookies via your browser settings. However, please note that disabling cookies may limit the functionality of our website.

What are your rights?

Subject to certain legal requirements, you may have the following rights in relation to your personal information:
Access: the right to request a copy of the personal information we hold about you.
Rectification: the right to correct any inaccuracies in your personal information.
Erasure: the right to request the erasure of your personal information in certain circumstances.
Restriction: the right to restrict the processing of your personal information in certain circumstances.
Portability: the right to receive your personal information in a structured, commonly used and machine-readable format.
Withdrawal of consent: the right to withdraw consent to the sending of commercial communications at any time.
Objection: the right to object to the processing of your personal information in certain circumstances.
If you wish to exercise any of these rights, please contact us at info@fynory.com. If you are not satisfied with the way we handle your request, you have the right to complain to your local data protection authority, such as the **information commissioner's office (ico)** in the UK.

Age Restrictions

Our website and services are intended for individuals aged 18 or older, or the applicable age under local law. Fynory does not knowingly collect personal information from children under 18. If we learn that we have collected personal data from a child under 18 without the consent of a parent or guardian, we will take steps to delete that information as soon as possible.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we treat your personal information, please contact us:

Mail: info@fynory.com